Luxury Hamper Complaints Department: We Read Every One Aloud to the Fish
A press release about our new, extremely sincere complaints process.
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Gift Voucher Etiquette: What to Write Inside the Card
A guide to presenting a voucher for one fish without making it awkward.
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Letters to the Counter: A Customer Writes About the Missing Smoked Haddock
Our correspondence column, in which a customer has a complaint and we have a response.
